topic Re: Quick Menu in Desktop Inkjet Printers

Quick Menu

ppershan — Sat, 02 Sep 2017 15:17:29 GMT

The canon quick menu app on my IMac (Sierra) does not recognize the folders that I created to store my images.

i have tried all of the obvious but none of these personal folders appear.

Is there something I can do to use quick menu with my folders.

Re: Quick Menu

Tiffany — Sat, 02 Sep 2017 15:51:39 GMT

Hi Ppershan,

Welcome to the Canon Forum! So that the Community can help you better, we will need to know what model Canon equipment you are using. Any other details you'd like to give will only help the Community better understand your issue.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Re: Quick Menu

Waddizzle — Sat, 02 Sep 2017 19:43:03 GMT

If you are trying to access the folders that you created on the memory card in the camera, then that's the problem. You need to download the files from the camera to your computer, where you can work with them however you wish.

Re: Quick Menu

ppershan — Sat, 02 Sep 2017 21:51:12 GMT

The folders that I would like to acess are on my computer.

I can see some folders but i don't seem to have the opion of serching for others that are on my desktop.

Re: Quick Menu

ppershan — Sat, 02 Sep 2017 23:00:21 GMT

I should have been more explicit. The folders I want to use are for the "Image Garden"

Re: Quick Menu

ppershan — Sat, 02 Sep 2017 23:02:30 GMT

TS9020 with Imac Sierra