topic Re: Ink problems in Desktop Inkjet Printers

Ink problems

dnaperret — Thu, 20 Jul 2017 03:01:55 GMT

I have been having a few problems with my printer 1. It won't register the new ink we put in. 2. It keeps using the picture ink to print everything

Re: Ink problems

SamanthaW — Thu, 20 Jul 2017 03:12:26 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what printer model you have, your computer's operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Ink problems

dnaperret — Thu, 20 Jul 2017 03:16:55 GMT

Pixma922 and Windows 8

Re: Ink problems

inojin — Thu, 20 Jul 2017 03:39:19 GMT

Re: Ink problems

dnaperret — Thu, 20 Jul 2017 03:41:37 GMT

Wifi

Re: Ink problems

James_C — Thu, 20 Jul 2017 08:19:02 GMT

Hi dnaperret

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI