topic Re: MG 5600 - image doesn't show on PC or Flashdrive in Desktop Inkjet Printers

MG 5600 - image doesn't show on PC or Flashdrive

SunriseBoy — Sat, 24 Jun 2017 00:57:09 GMT

My printer is functioning but won't transfer images to the PC or USB.

Please advise.

Re: MG 5600 - image doesn't show on PC or Flashdrive

James_C — Sat, 24 Jun 2017 08:29:01 GMT

Based on what you described, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: MG 5600 - image doesn't show on PC or Flashdrive

SunriseBoy — Sat, 24 Jun 2017 10:52:13 GMT

Hi James, thanks for that. But I spent some time and muddled through with an answer given. So I'm a happy camper once again.

Thanks for taking time to reply. I appreciate it.

Re: MG 5600 - image doesn't show on PC or Flashdrive

Stephen — Sat, 24 Jun 2017 13:41:27 GMT

Hi SunriseBoy!

Just in case someone else comes along and has the same problem you did, would you mind letting us know how you solved your problem?

Thanks!

Re: MG 5600 - image doesn't show on PC or Flashdrive

SunriseBoy — Sat, 24 Jun 2017 22:12:24 GMT

Yeah, Stephen, here are the two things I did. One was by MagicNettle:

I own a MG5650 and I had this problem too, but then I found a solution.

All I did was run the CD-ROM that came with the printer, then pressed CHANGE METHOD.

I had ticked the box where it said connect with LAN etc. from before, but then I changed it to connect with USB, the lower one.

I then did the normal settings on the printer when you start to scan (from the home screen ya know), and it worked!

I hope this helped somehow, like it did for me.

Best of luck!

------------------------------------------------------------------------------------------------------------------------

Then this other one who didn't put their name to it:-

Been having a tinker with the scanner and ....... it worked, I scanned a document to my pc and here`s how ........

Put the document to be scanned to you PC on the platen and close the lid

From the home screen on printer,

1. Select `COPY`

2. Select `PREVIEW` .. the first button of 3 under screen.... the scanner will start scanning, and then when it`s finished

3. Select `HOME`` ... the button next to the power switch

4. Select `SCAN`

5. Select `Save/Forward` ... the first button of 3 under screen.

On the printer screen you should see `Forward scanned data to a PC`

6. Select OK button

Highlighted on the screen will be ` Local (USB)`

7. Select OK button

Highlighted on the screen will be `Doc Type -Auto scan`

8. Select either the `COLOUR` button ( If you want a colour scan ) or `BLACK` button ( If you want a black scan )

It should now be scanning your document and then transfering the image to your computer.

Seems a bit long winded I know, if someone has a better way please let us know.

Hope this Helps.