topic Re: pixma 922 in Desktop Inkjet Printers

PIXMA MX922 won't print from lower cassette

mikeross38 — Sat, 05 Jul 2025 18:19:17 GMT

Please help. My printer will not print out of the lower cassette. I need to print my daughters letter. Thank you so much

Re: pixma 922

Jason — Sun, 09 Jul 2017 21:47:07 GMT

Hi, mikeross38!

Which version of Windows or Mac is in use?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF

Thanks!

Re: pixma 922

mikeross38 — Sun, 09 Jul 2017 22:01:16 GMT

WINDOWS

Re: pixma 922

Jason — Sun, 09 Jul 2017 22:20:29 GMT

Thanks! Which version of the Windows operating system do you have (ex. Windows 7, 8, 10, etc.)?

Re: pixma 922

mikeross38 — Sun, 09 Jul 2017 22:52:57 GMT

Re: pixma 922

Patrick — Mon, 10 Jul 2017 10:21:29 GMT

Hi mikeross38,

To load letter sized paper in your PIXMA MX922, please view this page:

http://ugp01.c-ij.com/ij/webmanual/Manual/W/MX920%20series/EN/BG/Bg-Loading1400.html

To set the printer driver to print on letter sized paper from the bottom cassette, please follow these steps:

1. Click on the Windows Start button and then the Windows System folder.

2. Click on Control Panel.

3. Right click the Canon MX920 series Printer and left click on Printing Preferences.

4. Click on the Main tab.

5. Next to Media Type, please select Plain Paper.

6. Next to Paper Source, please select Cassette.

7. Click Apply and then OK.