https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Encoder-strip/m-p/211707#M48426 <P>Hello,</P><P>&nbsp;</P><P>So we can provide instructions for cleaning the encoder strip, please reply with what printer model that you have.</P><P>&nbsp;</P><P>Should you need more immediate assistance, we ask that you please contact a Canon technical support representative at one of the methods provided <A href="http://Canon.us/EmailCF" target="_blank">here</A>. &nbsp;A representative will be happy to assist you free of charge.</P> Fri, 16 Jun 2017 06:49:41 GMT Ramona 2017-06-16T06:49:41Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Encoder-strip/m-p/211662#M48422 My printer makes a grinding noise, and you suggested cleaning an encoder strip. How and where? Thu, 15 Jun 2017 20:31:11 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Encoder-strip/m-p/211662#M48422 pamspoo 2017-06-15T20:31:11Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Encoder-strip/m-p/211707#M48426 <P>Hello,</P><P>&nbsp;</P><P>So we can provide instructions for cleaning the encoder strip, please reply with what printer model that you have.</P><P>&nbsp;</P><P>Should you need more immediate assistance, we ask that you please contact a Canon technical support representative at one of the methods provided <A href="http://Canon.us/EmailCF" target="_blank">here</A>. &nbsp;A representative will be happy to assist you free of charge.</P> Fri, 16 Jun 2017 06:49:41 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Encoder-strip/m-p/211707#M48426 Ramona 2017-06-16T06:49:41Z