topic Re: TS 9020 Output Tray in Desktop Inkjet Printers

TS 9020 Output Tray

redglide1 — Wed, 14 Jun 2017 01:44:14 GMT

My PIXMA TS9020 will not retract the paper output tray at power off. Computer OS is Windows 10, 12 gig ram, 1tb hard drive, Dell Inspiron i3 3rd. gen quad 4 processor.

Thanks in advance,

Steve

Re: TS 9020 Output Tray

James_C — Wed, 14 Jun 2017 08:07:30 GMT

Hi redglide1,

Click HERE for instructions on retracting the paper output tray.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: TS 9020 Output Tray

redglide1 — Wed, 14 Jun 2017 14:17:05 GMT

No problem closing the tray manually. Problem is that the tray is supposed to retract automaticly upon power off but doesn't.
Thanks,
Steve

Re: TS 9020 Output Tray

alecgable — Tue, 27 Feb 2018 01:11:24 GMT

I want to leave my printer power on, but don't like the retractable tray sticking out. Is there a button I can push to retract it, or is the only way to push it back in based on the picture you posted by doing it manually.