https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG7720/m-p/211363#M48335 <P>I got a notice to update the firmware at Device Settins in Setup. &nbsp;I started the update but then received an error msg that it couldn't be updated. &nbsp;Now the screen is grey and the power light is blinking. &nbsp;Nothing happens when I hit the power button,. &nbsp;When I startted the process I got a warning to not unplug the machine. &nbsp;Since it apears to be frozen in this screen do you think it's ok to try unplugging it?</P> Mon, 12 Jun 2017 16:54:38 GMT Whiteiron 2017-06-12T16:54:38Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG7720/m-p/211363#M48335 <P>I got a notice to update the firmware at Device Settins in Setup. &nbsp;I started the update but then received an error msg that it couldn't be updated. &nbsp;Now the screen is grey and the power light is blinking. &nbsp;Nothing happens when I hit the power button,. &nbsp;When I startted the process I got a warning to not unplug the machine. &nbsp;Since it apears to be frozen in this screen do you think it's ok to try unplugging it?</P> Mon, 12 Jun 2017 16:54:38 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/MG7720/m-p/211363#M48335 Whiteiron 2017-06-12T16:54:38Z