topic Re: Can't print from image garden on my Mac -- Pixma MG7720 in Desktop Inkjet Printers

Can't print from image garden on my Mac -- Pixma MG7720

TrainerBBD — Sun, 04 Jun 2017 19:15:25 GMT

Hope someone can help.

I just purchased a Canon Pixma MG7720 for printing on DVDs ... I set up image garden and when I click print (after designing my label of course) it seems to go to my Mac printer page and not the print page from Image Garden ... And with the print page that comes up it seems to only want to print to paper and not Cd/DVD .. So I am stuck .. Cannot print on DVDs at the moment.. Any help will be greatly appreciated.

Re: Can't print from image garden on my Mac -- Pixma MG7720

Patrick — Mon, 05 Jun 2017 10:30:42 GMT

Hi TrainerBBD,

When printing on DVDs with My Image Garden, please make sure that you are following the steps outlined on this page:

http://ugp01.c-ij.com/ij/webmanual/MyImageGarden/M/3.2/EN/MIG/mig-032.html

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: Can't print from image garden on my Mac -- Pixma MG7720

snook — Sun, 31 Dec 2017 18:31:40 GMT

I think there's an issue with their software..

I just want to adjust the printer settings when I print an image from the My Image Garden app but the advanced settings do not show up on the side like they do here

Instead this is what my screen looks like

There are no advanced printing settings anywhere on this app that I can see, if I click print it brings up my macs print screen which doesn't give me the option to adjust settings, so every photo I try to print comes out looking crap

Re: Can't print from image garden on my Mac -- Pixma MG7720

ElliotCross — Sun, 11 Feb 2018 23:00:56 GMT

Just bought a TS9020 and I'm having the exact same problem, no advanced printer settings window just the seperate default Mac print window (which has no orientation option (landscape, portrait)) let alont any of the grayscael/color/quality options or anything like that

Re: Can't print from image garden on my Mac -- Pixma MG7720

Bonzodog — Tue, 10 Apr 2018 16:48:13 GMT

I've the same problem on an iMac running High Sierra printing to a Canon MG6350. However, I'm also running Windows 10 on the iMac (using Parallels 13). Printing direct to CDs works fine with the Windows version of Image Garden.

Re: Can't print from image garden on my Mac -- Pixma MG7720

BillS — Fri, 20 Apr 2018 20:30:28 GMT

Hi snook,

If you are not getting all of the print options, let's start by re-installing both the drivers and My Image Garden. Both files are available for download from the Canon website HERE. You can search your printer model in the upper right corner of the screen, and select "Drivers & Downloads." Select "Drivers" for the driver download, then "Software" for My Image Garden.

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Re: Can't print from image garden on my Mac -- Pixma MG7720

BillS — Fri, 20 Apr 2018 20:34:44 GMT

Please note that these instructions can work for both ElliotCross and Bonzodog, although the MG3650 would be supported through Canon Europe HERE.

Re: Can't print from image garden on my Mac -- Pixma MG7720

2-45PC — Fri, 15 May 2020 12:48:09 GMT

I HAVE DOWLOADED THE LATEST DRIVER OF MY IMAGE GARDEN, ALSO THE PIXMA IP7250 PRINTER. UNFORTUNATELY WHEN I SET UP TO PRINT IT PRINTS ON PAPER NOT ON THE CD, IN THE PRINT BOX THE PAPER SIZE SAYS US LETTER. I SET THE PAPER SIZE ORIGINALY TO 4 INCH DISC. HAVE YOU A SOLUTION PLEASE

Re: Can't print from image garden on my Mac -- Pixma MG7720

MrA — Sat, 01 Aug 2020 20:50:02 GMT

I had same prob w/a Pixma TS9020 & iMac High Sierra OS10.13.6. I called tech support. they found the problem was Apple Air Print was enabled. After it was unchecked labels printed perfectly.