topic Re: Every time I reboot my computer I have to reinstall the Canon drivers - MG5720 in Desktop Inkjet Printers https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Every-time-I-reboot-my-computer-I-have-to-reinstall-the-Canon/m-p/210422#M48168 <P>Hi SammyQ222,</P><P>&nbsp;</P><P>If you&nbsp;temporarily disable&nbsp;any antivirus or firewall programs installed on your computer and then attempt to scan, are you able to scan successfully?</P><P>&nbsp;</P><P>Should you need more immediate assistance, we ask that you please contact a Canon technical support representative at one of the methods provided <A href="http://Canon.us/EmailCF" target="_blank">here</A>. A representative will be happy to assist you free of charge.</P> Wed, 31 May 2017 07:37:35 GMT Ramona 2017-05-31T07:37:35Z Every time I reboot my computer I have to reinstall the Canon drivers - MG5720 https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Every-time-I-reboot-my-computer-I-have-to-reinstall-the-Canon/m-p/210374#M48167 <P>Windows 10. Title says it all.</P><P>&nbsp;</P><P>The printer works, but the scanner does not, after rebooting.</P><P>&nbsp;</P><P>This is related to this post:&nbsp;<A href="https://community.usa.canon.com/t5/Printer-Multifunction-Support/My-MG5720-will-not-scan-It-prints-fine/m-p/209592" target="_self">http://community.usa.canon.com/t5/Printer-Multifunction-Support/My-MG5720-will-not-scan-It-prints-fine/m-p/209592</A></P> Tue, 30 May 2017 18:18:07 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Every-time-I-reboot-my-computer-I-have-to-reinstall-the-Canon/m-p/210374#M48167 SammyQ222 2017-05-30T18:18:07Z Re: Every time I reboot my computer I have to reinstall the Canon drivers - MG5720 https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Every-time-I-reboot-my-computer-I-have-to-reinstall-the-Canon/m-p/210422#M48168 <P>Hi SammyQ222,</P><P>&nbsp;</P><P>If you&nbsp;temporarily disable&nbsp;any antivirus or firewall programs installed on your computer and then attempt to scan, are you able to scan successfully?</P><P>&nbsp;</P><P>Should you need more immediate assistance, we ask that you please contact a Canon technical support representative at one of the methods provided <A href="http://Canon.us/EmailCF" target="_blank">here</A>. A representative will be happy to assist you free of charge.</P> Wed, 31 May 2017 07:37:35 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Every-time-I-reboot-my-computer-I-have-to-reinstall-the-Canon/m-p/210422#M48168 Ramona 2017-05-31T07:37:35Z