topic Re: pixmamp190 in Desktop Inkjet Printers

pixmamp190

kaiey — Sat, 08 Apr 2017 00:18:50 GMT

I have a perfectly working Canon/ printer but my HP computer is dying - my current computer is a toshiba laptop -I need the installation software plus drivers for my toshiba. Can anyone supply the corect link to install the printer software? My installation disc is no where to be found My toshiba is a Windows 10 PC . Thanks so much - I just love my Canon Pxma, hate to loose it. Thanks so much. KR

Re: pixmamp190

James_C — Sat, 08 Apr 2017 08:20:28 GMT

Hi kaiey,

The PIXMA MP190 is not supported in Windows 10. Windows 10 drivers are not available for this particular unit. Note: You maybe able to use the Windows 7 64 bit driver on Canon's website at www.usa.canon.com . I have seen cases where this driver works with Windows 10 but there is no guarantee.

Note: Canon does however, offer current PIXMA units that do support Windows 10. For further assistance on these compatible units if interested, please call our Canon Pre-Sales Department at 1(800)828-4040 between 8:00 am and midnight ET, seven days a week. The Pre-Sales agents will assist you with product information and dealer locations. For further information, please visit the Canon website at: http://www.usa.canon.com/html/index1.jsp

You are eligible for Canon's Loyalty Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free second business day shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with email technical support and the Canon Loyalty Program was offered.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

Re: pixmamp190

fabrizior — Tue, 27 Jun 2017 17:09:03 GMT

Hello to all,

I have a pixma mp 190. It always work fine......a few days ago, I got a problem:

The printer still work fine, but the scanner does not...when I try to scan some documents I get this error:

"Impossible to communicate with scanner. Cable may be disconnect....etc...verify the status...scanner driver will be closed"

What can I do ? considering that I never had problems with scanner ??

Thanks

PS) I have windows XP sp3

Re: pixmamp190

Patrick — Wed, 28 Jun 2017 10:28:59 GMT

Hi fabrizior,

What program are you using to scan with your PIXMA MP190?

Are you using the MP Navigator EX?

Re: pixmamp190

fabrizior — Wed, 28 Jun 2017 11:15:30 GMT

Hi Patrick......yes I am using MP Navigator EX.

The problem is that scanner always worked fine....

Yesterday I tried to unistall and reinstall pixma mp190 software a lot of time but the scanner doesn't work

PS) the printer is connected to a router to share with another pc....but it works !

Re: pixmamp190

fabrizior — Wed, 28 Jun 2017 12:54:03 GMT

Do you understand Italian ?

The error I get is this...

[Translation from web: "Can not communicate with the scanner. The cable may be disconnected or the scanner may be turned off. Check the status. The scanner driver will be closed."]

Re: pixmamp190

Patrick — Wed, 28 Jun 2017 16:29:46 GMT

fabrizior,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI