topic Re: Bi Directional in Desktop Inkjet Printers

Bi Directional

Borderboy — Fri, 05 May 2017 09:10:23 GMT

I have a MG5750 operating on Windows 10

When I print i get the following message:-

" cannot communicate with the printer. Turn Enable bi-dirctional support on in the printer's properties dialog box"

The item still prints without me doing this.

i then go and enable the bidirectional support and it solves the problem. however if i then shut down the laptop, the next time I restart and do some printing i get the same problem. The Printer settings dont seem to hold the setting

What am I doing wrong.

Re: Bi Directional

Patrick — Fri, 05 May 2017 16:24:30 GMT

Hi Borderboy,

Please try reinstalling the printer driver of your PIXMA MG5720. If you need assistance with this, it is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: Bi Directional

Borderboy — Sat, 13 May 2017 08:45:59 GMT

Reloaded Still get the problem

Re: Bi Directional

Michael — Thu, 18 May 2017 18:56:36 GMT

Hello.

If the issue persists, please contact our support group using the link provided in our previous response.