topic printer wants to fax in Desktop Inkjet Printers

printer wants to fax

khutch2 — Fri, 28 Apr 2017 19:02:01 GMT

I just "added" my MX450 printer to my new HP laptop. It has been installed seemingly correctly. When I try to print, a dialogue pops up asking where I want to send the fax. Huh? BTW, it works fine on my Mac!

Re: printer wants to fax

Jason — Fri, 28 Apr 2017 20:11:52 GMT

Hi, khutch2!

Welcome to the Canon Forums and thanks for your post!

Which version of Windows is your laptop running?

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help via Email at http://Canon.us/SupportCF

Thanks!

Re: printer wants to fax

khutch2 — Fri, 28 Apr 2017 20:56:38 GMT

Thank you.

Not time sensitive. It is a new HP Windows 10 laptop. I am a rookie at Windows 10 so maybe it has something to do with it.

Re: printer wants to fax

khutch2 — Sat, 06 May 2017 17:46:03 GMT

Figured it out. I removed the printer, restarted the laptop, added the printer and now it is printing correctly.