topic Re: Scanner error in Desktop Inkjet Printers

Scanner error

Arie — Sun, 02 Apr 2017 17:31:15 GMT

My printer/scanner made an error when i wanted to scan

It said that i had to set the scanner settings on the computer

but the computer said the oppsite.

I dont know what to do now. And the canon support doenst help me eather

Re: Scanner error

Danny — Sun, 02 Apr 2017 17:40:11 GMT

Hi, Arie!

So that the Community can help you better, we need to know exactly which Canon printer model you're using and operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Re: Scanner error

Arie — Sun, 02 Apr 2017 17:54:06 GMT

I have a canon MP4250 and the computer is running windows 8 64Bits.

I dont know what it is. i'm quite good with computers but this is apon my knowlidge

Re: Scanner error

James_C — Tue, 04 Apr 2017 13:36:48 GMT

Hi Arie,

Canon USA does not manufacturer a MP4250. Do you instead own the MG4250? If so, was this unit purchased in the U.S or in Europe?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI