topic Re: Print Dialog hangs up even though MX860 eventually prints in Desktop Inkjet Printers

Print Dialog hangs up even though MX860 eventually prints

MikeInPoulsbo — Tue, 04 Apr 2017 13:07:30 GMT

My MX860 is connected via WLAN to the home network. In the last two days the print dialog pops up indicating "Creating Print Data" there is a progress bar that does not appear to get anywhere. After a while (longer than usual) the printer wakes up and executes the print job. About the time this happens the message in the print dialog changes to "Printer Not Responding". Eventually the print dialog closes up. The problem for me is a) the long delay for the printer to start printing (close to a minute) and b) something is not right and that's worrysome. Any suggestions as to what this might be?

Windows 10 computer. There is another Windows 10 computer and a Windows 7 laptop on the network. The computers are connected via Eithernet.

Re: Print Dialog hangs up even though MX860 eventually prints

MikeInPoulsbo — Sun, 26 Mar 2017 01:27:56 GMT

Tested from 2 other computers -- a Windows 10 computer displays the same problem. A Windows 7 laptop does not. I added a USB connection from my main (Windows 10) computer and printing through that interface is OK, no delays.

Re: Print Dialog hangs up even though MX860 eventually prints

Patrick — Tue, 04 Apr 2017 11:40:17 GMT

Hi MikeInPoulsbo,

The PIXMA MX860 is not supported with Windows 10. You may try installing the Windows 7 drivers from Canon's web site, but this is not supported and would be done at your own risk.