topic Re: Printer complains of paper jam. Error code 1300 in Desktop Inkjet Printers

Re: Printer complains of paper jam. Error code 1300

the_killjoy — Fri, 24 Mar 2017 15:55:43 GMT

I have the same problem with an MG4250 (error code 1303).

Unfortunately I cannot find anyway to run any of the cleaning routines etc. as the machine just locks up whilst the error message is displayed 😞

Re: Printer complains of paper jam. Error code 1300

ttran946 — Sat, 16 Dec 2017 16:56:56 GMT

Have you had any luck resolving the issue, I'm on the verge of office spacing this thing....

Re: Printer complains of paper jam. Error code 1300

Danny — Sat, 16 Dec 2017 17:00:39 GMT

Hi, the_killjoy!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

Re: Printer complains of paper jam. Error code 1300

the_killjoy — Sun, 17 Dec 2017 15:02:07 GMT

The only unhelpful reply response I can give is that I switched it on after leaving it in the garage for a couple of months only for it to work without an error message.