topic Re: MX920 Doesn't recognize one networked computer in Desktop Inkjet Printers

MX920 Doesn't recognize one networked computer

fmarshall — Mon, 06 Mar 2017 22:35:51 GMT

MX920 connected wired Ethernet.

Sees one computer on the network.

Does not see one other computer on the network.

I need to scan to that other computer.

I CAN scan *from* controls on the computer.

I CAN'T scan *to* the computer from the Control Panel on the priinter. It's not listed.

So, how to get that computer on the list??

Re: MX920 Doesn't recognize one networked computer

SamanthaW — Mon, 06 Mar 2017 22:46:03 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!