topic Re: Is my paper too thick? in Desktop Inkjet Printers

Is my paper too thick?

jaymack — Wed, 11 May 2016 00:35:18 GMT

I have a Canon 7220 printer. I want to use a thick paper, I tried it on my laser printer and it worked okay but noisy. How can I find out if the Canon will work on it? There's no real thickness guide that I could find.

Re: Is my paper too thick?

Ramona — Thu, 12 May 2016 12:28:21 GMT

Hi jaymack,

You can use paper within the 17 to 28 lb (64 to 105 g /m2) weight range with the PIXMA iP7220. Please do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer.

Canon genuine paper for the printer can be purchased from the Canon online store here.

Re: Is my paper too thick?

jaymack — Thu, 12 May 2016 15:19:14 GMT

Thanks, it does work fine with the paper I bought. However it doesn't work very well on my laser printer, makes a horrible noise and gets stuck. But the Canon works just fine. Thanks.

Re: Is my paper too thick?

Michael — Thu, 12 May 2016 15:26:46 GMT

Hello.

If the issue is with your laser printer, check to make sure that the paper is intended for use with laser printers. It may be possible that the media is meant for inkjet products.

If you continue to have questions or issues regarding your Canon printer, find more help at Contact Us.

Re: Is my paper too thick?

jaymack — Wed, 18 May 2016 15:14:21 GMT

Prints worked fine. But, I can't seem to be able to connect with the forum from my side and always have to go to Canon website manually.

Re: Is my paper too thick?

Danny — Wed, 18 May 2016 15:52:07 GMT

Hi, jaymack!

If you need to reach the forum, just bookmark http://community.usa.canon.com on your favorite browser to come back here anytime.

Hope this helps!