topic Re: cartridge won't go to the center in order to load new ink in Desktop Inkjet Printers

cartridge won't go to the center in order to load new ink

ladybugez — Fri, 03 Mar 2017 15:04:37 GMT

Hi:

I have the Canon Pixma Mg5220, and the carrier is stuck on the right. It will not move to the center to I can load new printer cartridges. I've already tried turning it off and off twice.

I just spent over $75 buying new ink cartridges, and since I opened them, they are not returnable. So, I hope this is not an "unfixable" glitch!

Can anyone give me a hint about this? I hope there;s a simple solution for this.

Thanks for any help!

ladybugez

Re: cartridge won't go to the center in order to load new ink

Michael — Fri, 03 Mar 2017 19:58:30 GMT

Hello.

Are any errors shown on the LCD display of the printer when the cover is opened? If so, document the exact error.

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Re: cartridge won't go to the center in order to load new ink

ladybugez — Fri, 03 Mar 2017 21:15:34 GMT

The message says"Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." I did that twice, but northing happens.

Re: cartridge won't go to the center in order to load new ink

FrankOR — Mon, 06 Mar 2017 01:37:20 GMT

Same problem with MX 340. Tried depowertng several times. IU cannot fix the Absorber is Full problem so no printing. Screen says Contact Service Centrer. It has done this sporadically for some months but usually worked right eventually. Now is not correcting itself. Suggestions?

Re: cartridge won't go to the center in order to load new ink

Patrick — Mon, 06 Mar 2017 18:30:48 GMT

Hi ladybugez,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: cartridge won't go to the center in order to load new ink

Patrick — Mon, 06 Mar 2017 18:32:15 GMT

Hi FrankOR,

The waste ink absorber is a part inside of your printer that absorbs excess ink used in the cleaning and printing operations. Printing can be performed until the waste ink absorber becomes full. When the message changes to indicate that the waste ink absorber is full, printing cannot be performed and the printer may need to be serviced.

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: cartridge won't go to the center in order to load new ink

Shanti — Mon, 25 Mar 2019 18:06:08 GMT

I have the Canon Maxify MB 2720, and the carrier is stuck on the right. It will not move to the center to I can load new printer cartridges. I've already tried turning it off and off twice.

The only message I get when I open the front panels is "Front cover is open, Close the cover.

Can anyone give me a hint about this? I hope there;s a simple solution for this.

Re: cartridge won't go to the center in order to load new ink also get 5b02 code

baberk — Tue, 29 Jun 2021 17:19:46 GMT

@FrankOR wrote:
Same problem with MX 340. Tried depowertng several times. IU cannot fix the Absorber is Full problem so no printing. Screen says Contact Service Centrer. It has done this sporadically for some months but usually worked right eventually. Now is not correcting itself. Suggestions?

Re: cartridge won't go to the center in order to load new ink also get 5b02 code

baberk — Tue, 29 Jun 2021 17:22:11 GMT