topic Re: MG 7520 keeps requesting firmware update in Desktop Inkjet Printers

MG 7520 keeps requesting firmware update

atrail — Wed, 22 Feb 2017 02:36:49 GMT

Hello,

I have a Pixma 7520 connected wirelessly to a Mac with Sierra.

The printer display keeps messaging that a firmware update is available. But, when I navigate to the firmware update function and initiate an update, then the printer tells me that the firmware does not need to be updated.

It is running version 2.020

Is this the latest firmware version for this printer?

Thanks,

Art

Re: MG 7520 keeps requesting firmware update

Michael — Wed, 22 Feb 2017 15:05:36 GMT

Hello.

Try turning the printer off and back on to see whether or not this will clear the firmware message.

If the message remains, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.