Good test page, but no docs will print.

moburns — Wed, 01 Feb 2017 19:57:10 GMT

MP830. Windows 10 and connected via USB. New printer head with new cartridges. Uninstalled and reinstalled twice. The test pages come out fine, but no docs from the computer will print. She spits out blank pages.

Re: Good test page, but no docs will print.

John_B — Wed, 01 Feb 2017 19:18:50 GMT

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

topic Re: Good test page, but no docs will print. in Desktop Inkjet Printers

Good test page, but no docs will print.

Re: Good test page, but no docs will print.