topic Re: printer issue with ink cartridges in Desktop Inkjet Printers

printer issue with ink cartridges

maryheff — Sat, 02 Jan 2016 17:38:46 GMT

When I lift the lid, my ink cartridges won't slide over. Help!

Re: printer issue with ink cartridges

jrhoffman75 — Sat, 02 Jan 2016 17:49:55 GMT

What model printer?

Re: printer issue with ink cartridges

maryheff — Sat, 02 Jan 2016 18:23:48 GMT

MG6320

Re: printer issue with ink cartridges

jrhoffman75 — Sat, 02 Jan 2016 19:06:55 GMT

Do you mean the inks don't look like this when you open the cover?

Re: printer issue with ink cartridges

maryheff — Sun, 03 Jan 2016 12:56:39 GMT

They do not slide all the way to the left like they normally do. I cannot see all of them.

And they are not lighted up.

Re: printer issue with ink cartridges

jrhoffman75 — Sun, 03 Jan 2016 13:13:49 GMT

I don't have a known solution for you, but this sometimes works.

Power down the printer and remove power cable from wall socket. Wait about 30 minutes and plug back in.

Re: printer issue with ink cartridges

maryheff — Sun, 03 Jan 2016 14:38:02 GMT

No, it's still doing the same thing.

Re: printer issue with ink cartridges

jrhoffman75 — Sun, 03 Jan 2016 14:39:18 GMT

In that case, give the Canon support line a call. I have always found them very helpful.

Re: printer issue with ink cartridges

maryheff — Sun, 03 Jan 2016 15:02:31 GMT

Thanks.

There is no one there on Sunday.