Pixma 2922 won't feed paper

Punkin — Sat, 02 Jan 2016 16:14:42 GMT

I've had it for less then a year, printed great for about 15 pieces, now it won't fed the paper.
Sometimes it tries, but pulls the paper crooked then reverses and pushes it back out. The printer still runs the ink because it thinks its printing. Unhappy with this product.

Re: Pixma 2922 won't feed paper

Michael — Mon, 04 Jan 2016 19:43:51 GMT

Hello.

Please try the following to see if we can resolve your issue:

1. Turn the printer off.

2. Unplug the power from the printer for at least 5-10 minutes.

3. While unplugged, remove any paper from the unit.

4. Double check for any obstructions found in the unit or paper paths.

5. If no obstructions are found, plug the power back in and turn the unit on.

Next, load a single sheet of paper in the unit and try printing to see if the paper will feed correctly.

If the issue persists, please contact our support group using the "Contact Us" link below.

This didn't answer your question or issue? Find more help at Contact Us.

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Pixma 2922 won't feed paper

Re: Pixma 2922 won't feed paper