topic MG5220 won't scan!! in Desktop Inkjet Printers

MG5220 won't scan!!

Craigola — Fri, 01 Jan 2016 22:06:17 GMT

My MG5220 has stopped scanning!! What to do?

Re: MG5220 won't scan!!

Craigola — Sat, 02 Jan 2016 00:05:32 GMT

"Full disclosure?" My Pixma MG5220 WAS indeed scanning impeccably -- until I "upgraded" the Operating System on my iMac desktop computer. THAT'S when it all went KA-BLOO-EY!! (Well, maybe "kablooey" is a bit too harsh a term to use here, since the multifunction machine DOES still print just fine, and copies swell, too! BUT NO SCANNING!! O, woe is me!

Re: MG5220 won't scan!!

cool22 — Sat, 02 Jan 2016 00:28:15 GMT

I had a problem with Easy Web Print EX and hadn't made any changes at all. Just for the heck of it I tried downloading the drivers again...and it worked. Everything worked good, then all of a sudden didn't. I spent half of a day experimenting and finally tried the driver deal. I wish that I would have tried that first.

Re: MG5220 won't scan!!

Craigola — Sat, 02 Jan 2016 00:34:33 GMT

Thanks for the tip, cool22 -- I'll try it. Wish me luck!