topic MY PC WON'T RECOGNIZE MY MX-922 ANYMORE in Desktop Inkjet Printers

MY PC WON'T RECOGNIZE MY MX-922 ANYMORE

IraC_18 — Thu, 31 Dec 2015 22:13:15 GMT

I recently switched from uverse to comcast internet & ever since my pc won't communicate with my MX 922. Anyone have any ideas what I can do? Much appreciated, IraC_18

Re: MY PC WON'T RECOGNIZE MY MX-922 ANYMORE

Jason — Thu, 31 Dec 2015 22:21:43 GMT

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: MY PC WON'T RECOGNIZE MY MX-922 ANYMORE

Terrykato — Fri, 01 Jan 2016 02:36:23 GMT

If you changed modem/wireless router units you will have to set up the password to the printer (or use the WPS button to connect the WIFI between the two).

Re: MY PC WON'T RECOGNIZE MY MX-922 ANYMORE

jrhoffman75 — Fri, 01 Jan 2016 03:27:45 GMT

http://www.canon.ca/support_images/KB_Images/PIXMA_MX922/Router_change_MX922_win.pdf