Need to connect PIXMA MG7120 to PC that was recently updated to Win 10. Cannot scan now.

biggerscamp — Mon, 28 Dec 2015 19:50:24 GMT

I recently updated my PC to Windows 10. The WIFI connected right away after re-hooking up the computer. However, I am unable to scan to my PC. Can you help, please? Thanks!

Re: Need to connect PIXMA MG7120 to PC that was recently updated to Win 10. Cannot scan now.

Michael — Wed, 30 Dec 2015 14:31:55 GMT

Hello.

Please try the following to see if we can resolve this issue:

1. From the Start menu, click Settings, Devices, Printers & Scanners.
2. Towards the bottom of the Printers & Scanners area, turn off Let Windows manage my default printer.
3. Once this has been done, reinstall the drivers again.

You may also have to delete any extra icons of the printer in the Printers & Scanners menu.

Once reinstalled, try scanning from the IJ Scan Utility program to test the connection.

If additional assistance is needed, find more help at Contact Us.

topic Re: Need to connect PIXMA MG7120 to PC that was recently updated to Win 10. Cannot scan now. in Desktop Inkjet Printers

Need to connect PIXMA MG7120 to PC that was recently updated to Win 10. Cannot scan now.

Re: Need to connect PIXMA MG7120 to PC that was recently updated to Win 10. Cannot scan now.