MG2220 Won't Print Color Even with Full Cartridge

theartlady — Sun, 20 Dec 2015 01:35:16 GMT

I bought my MG2220 all in one, from Goodwill. Everything works, that I can tell so far, except it won't print in color, even though my computer detects a full cartridge. It prints black just fine. I have XP Sp3 on my computer.

I have cleaned the nozzles, did a deep cleaning. Then I found a page, from here, that said to remove cartridges and unplug printer, while turned on and then plug it back in again. After that, the instruction is to reinsert the cartridges again. I checked to see if there was an orange cover on the bottom, but there isn't.

After doing a deep cleaning, I got an error message as follows.

Support Code 5200

A printer error has occurred. Thurn the printer off and then on again. If this doesn't clear the error, the printer needs repair.

I did as instructed and it worked fine then.

Is it possible I just need a new color cartridge?

Something else I noticed is, I keep getting black on my fingers and the attachments, that holds the black cartridge have a little black ink on it.

Is this all in one a lost cause? Should I take it back. I only have until next Thursday. Thanks.

I would really like to keep this printer if at all possible.

Re: MG2220 Won't Print Color Even with Full Cartridge

Michael — Mon, 21 Dec 2015 15:39:40 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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Re: MG2220 Won't Print Color Even with Full Cartridge

theartlady — Sun, 27 Dec 2015 11:58:33 GMT

I took it back. But, good news, my nephew bought me an MG2290 for Christmas. So this is a closed subject.

topic MG2220 Won't Print Color Even with Full Cartridge in Desktop Inkjet Printers

MG2220 Won't Print Color Even with Full Cartridge

Re: MG2220 Won't Print Color Even with Full Cartridge

Re: MG2220 Won't Print Color Even with Full Cartridge