topic Re: My computer does not recognize my new PIXMA MG2920 in Desktop Inkjet Printers

My computer does not recognize my new PIXMA MG2920

emilyrose234 — Fri, 18 Dec 2015 06:02:56 GMT

My computer does not recognize my new PIXMA MG2920, so it will not print. In fact, it doesn't do anything. I have been trying to resolve this for days with no success. I thought I might try this forunm before I decide to return the printer.

Re: My computer does not recognize my new PIXMA MG2920

jrhoffman75 — Fri, 18 Dec 2015 11:22:00 GMT

Hi. Wired or wireless? Which operating system - Mac or PC.

Try this: https://www.youtube.com/watch?v=x0pgiy385VI

Re: My computer does not recognize my new PIXMA MG2920

emilyrose234 — Fri, 18 Dec 2015 12:01:48 GMT

Windows XP-Desktop

Thanks-I'll try it.

Re: My computer does not recognize my new PIXMA MG2920

KathiB — Sun, 31 Jan 2016 22:48:51 GMT

Hi,

I have had this problem on and off for a long time now.

I have read posts tried many different things and now I have found that my Windows Firewall is preventing the reception of the printer!

I have disabled it and it can find my printer no problem.

I do have Norton Security so I dont think the firewall is necessary. I think sometimes it gets put back on with microsoft updates?

Hope this helps?