I have MG6860 not working

John48 — Fri, 27 Jan 2017 23:42:36 GMT

The My Image garden software is always frozen - can soimeone advise as always frustrating to scan etc.

Re: I have MG6860 not working

Jason — Sat, 28 Jan 2017 00:05:19 GMT

Hi, John48!

Welcome to The Canon Forums, and thank you for your inquiry!

You may need to download the most to-to-date version of the software from the Canon website. This is something the Canon division in your area can guide you to. The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA MG6860 was not a model released in the USA.

While the community is welcome to chime in, and you are welcome to discuss Canon products sold outside of the United States, please be aware that you will not receive support directly from Canon USA.

If you would like support from Canon, visit http://www.canon.com and select your country or region for your support needs.

Re: I have MG6860 not working

John48 — Sat, 28 Jan 2017 00:22:59 GMT

Hi Jason - thanks for your reply. Had a big of a laugh not finding mg6860 on the canon website- now I understand. Will contact OZ site Thanks.

topic Re: I have MG6860 not working in Desktop Inkjet Printers

I have MG6860 not working

Re: I have MG6860 not working

Re: I have MG6860 not working