Won't shut down

JohnBrown — Mon, 14 Dec 2015 00:38:08 GMT

Hey folks! I've got a pixma MG3520 that's not shutting down. The power button is flashing green while it is powered up. I press the power button and it shuts down but after a couple of seconds it powers itself back on again. It just won't stay off. I have unplugged it from the wall and it will start back up but when I hit the power button the same thing occurs again. The orange warning button is not on or flashing, only the green power button. Hoping for some help and guidance.

Re: Won't shut down

Michael — Wed, 16 Dec 2015 14:16:42 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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topic Re: Won't shut down in Desktop Inkjet Printers

Won't shut down

Re: Won't shut down