https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Pixma-MG5422/m-p/158851#M46395 <P>Hello.</P><P>&nbsp;</P><P>The printer will feed from the upper tray when a smaller paper size has been sent to the printer. &nbsp;Check the settings in your software to ensure that A4, Letter or Legal paper sizes are chosen before printing. &nbsp;If your app or program does not have the ability to specify the size you may have to print from a different program.</P><P>&nbsp;</P><P>This didn't answer your question or issue? Find more help at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P> Wed, 16 Dec 2015 13:37:00 GMT Michael 2015-12-16T13:37:00Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Pixma-MG5422/m-p/158483#M46394 <P>What's the latest on this printer saying it is out of paper in the upper tray when you need to use the lower tray which still has paper. &nbsp;is there a way to fix this from home?</P> Sun, 13 Dec 2015 01:39:43 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Pixma-MG5422/m-p/158483#M46394 neicy13 2015-12-13T01:39:43Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Pixma-MG5422/m-p/158851#M46395 <P>Hello.</P><P>&nbsp;</P><P>The printer will feed from the upper tray when a smaller paper size has been sent to the printer. &nbsp;Check the settings in your software to ensure that A4, Letter or Legal paper sizes are chosen before printing. &nbsp;If your app or program does not have the ability to specify the size you may have to print from a different program.</P><P>&nbsp;</P><P>This didn't answer your question or issue? Find more help at <A href="https://www.usa.canon.com/internet/portal/us/home/support/contact-support/" target="_blank">Contact Us</A>.</P><P>&nbsp;</P> Wed, 16 Dec 2015 13:37:00 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Pixma-MG5422/m-p/158851#M46395 Michael 2015-12-16T13:37:00Z