topic Re: windows 10 and Pixma MG6851 can't find documents when I have scanned and saved to computer in Desktop Inkjet Printers

windows 10 and Pixma MG6851 can't find documents when I have scanned and saved to computer

TaraJPotter — Thu, 26 Jan 2017 08:04:34 GMT

Really Struggling. I scan a document on the machine. If I save it to my documents I can't edit it. It used to appear in my image gallery and now it doesn't. It is so difficult to understand the manual and the manual never mentions windows 10. Can anyone talk me through how to scan, edit (I need to scan upside down because document is in a big book) and save. I then need to make changes to the document. Thanks

Re: windows 10 and Pixma MG6851 can't find documents when I have scanned and saved to computer

Stephen — Thu, 26 Jan 2017 13:57:09 GMT

Hi TaraJPotter!

Thanks for reaching out to us, we're happy to help!

You'll want to make sure you have the most recent updates for your PIXMA MG6851 from the Canon UK site. You should be able to find everything at the following LINK

If you need additional help, Canon UK support can be reached by clicking HERE

We hope this helps!