topic Re: Printing blank pages in Desktop Inkjet Printers

Printing blank pages

lovelife3 — Wed, 25 Jan 2017 20:52:48 GMT

My MG 5520 has been acting up lately. It will not print anything, not even in the tests. Everything I print, whether it is from a scan, a copy or printed from my computer results in a completely blank page. I have taken out the printer head and cleaned it a couple of times, and I have run multiple cleanings and deep cleanings, and nothing has happened. After I took the printer head out the second time, it no longer recognizes one of the ink cartridges.

Re: Printing blank pages

Michael — Thu, 12 Apr 2018 20:54:03 GMT

Hello.

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Re: Printing blank pages

nisamoon — Thu, 12 Apr 2018 20:49:57 GMT

I also have this problem, but do not see any "Contact Us" link below. ????

Re: Printing blank pages

SamanthaW — Thu, 12 Apr 2018 20:53:35 GMT

Hi Nisamoon!

If you click where Michael wrote the words "Contact Us" you will be directed to our contact page. We hope this helps!

Re: Printing blank pages

Joanne2 — Sat, 05 Jan 2019 17:34:32 GMT

Hello - were you ever able to resolve the printing blank page issue? Thank you.