topic Re: Help - Canon MG7150 ' The executed process is in a standby condition in Desktop Inkjet Printers

Help - Canon MG7150 ' The executed process is in a standby condition

Brickj80 — Tue, 24 Jan 2017 22:27:03 GMT

I am running a new macbook air ( OS 10.12.2) and my Canon MG7150 wont print. I can see the job in the queue but nothing is happeneing ( the printer is on, in range and on the same network ) . When I try and print a test pattern I get an eorror message 'The executed process is in a standby condition'.

There are no ther print jobs 'on hold'

I then deleted and attempted to reinstall the driver ( which was autmatically selected as the 'VCanon MG7100' driver. Now the set up orcess has stalled when it got as far as 'Setting up the device'

all help gratefully received!

Re: Help - Canon MG7150 ' The executed process is in a standby condition

SamanthaW — Tue, 24 Jan 2017 22:40:57 GMT

Hi!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, though we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.

The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click here and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

Re: Help - Canon MG7150 ' The executed process is in a standby condition

Brickj80 — Wed, 25 Jan 2017 04:58:14 GMT

so, not really a 'welcome'...and not not su much a ' thanks' then!?