topic Re: Ink is full but colors are not correct in Desktop Inkjet Printers

Ink is full but colors are not correct

maryannsoderqui — Tue, 24 Jan 2017 07:11:07 GMT

Not sure what the problem is...double checked everything, turned off and back on, etc. I have canon MX920. Any help would be appreciated. Thanks

Re: Ink is full but colors are not correct

Danny — Tue, 24 Jan 2017 14:00:10 GMT

Hi, maryannsoderqui!

So that the Community can help you better, we will need to know the following:

- Which apps are you printing from?

- What kind of paper are you using?

- Are you using genuine Canon ink?

- In what way are the colors not correct?

All this, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

Re: Ink is full but colors are not correct

maryannsoderqui — Fri, 27 Jan 2017 19:49:08 GMT

This is a new problem for me. We print from various web sites and it is occurring with all. Colors are more pink and yellow. We are using Canon ink and regular printer paper we have used for years.