My MX870 has worked for years, just recently stopped. Deleted the printer, and now won't reinstall

roberta — Mon, 16 Jan 2017 21:10:14 GMT

My MX870 has worked for years, just recently stopped. Deleted the printer, and now won't reinstall.

I also downloaded the Canon updates so that it would be compatable with mac El Capitan.

Re: My MX870 has worked for years, just recently stopped. Deleted the printer, and now won't reinst

Ramona — Tue, 17 Jan 2017 05:53:34 GMT

Hi roberta,

So we can better assist you, please reply with the following information:

1. Are any error codes displaying on the printer itself?

2. Did you receive an error when trying to reinstall the printer?

3. Are you trying to connect the printer wirelessly or via USB cable?

4. Are you able to make a photocopy directly from the printer successfully?

Should you need more immediate assistance, we ask that you please contact a Canon technical support representative at one of the methods provided here. A representative will be happy to assist you free of charge.

topic Re: My MX870 has worked for years, just recently stopped. Deleted the printer, and now won't reinst in Desktop Inkjet Printers

My MX870 has worked for years, just recently stopped. Deleted the printer, and now won't reinstall

Re: My MX870 has worked for years, just recently stopped. Deleted the printer, and now won't reinst