After changing my printer ink cartridge (PIXMA MX492), some of the letters aren't printing out right

auxelle — Mon, 16 Jan 2017 12:36:54 GMT

I'm trying to print from a PDF file but now it's printing out the H's without the horizontal cross through the middle of the letter and it seems like my alignment is off. Can anyone give me any advice on how to rectify this?

Re: After changing my printer ink cartridge (PIXMA MX492), some of the letters aren't printing out r

Ramona — Mon, 16 Jan 2017 14:25:59 GMT

Hi auxelle,

To try and resolve the alignment issue, please perform a print head alignment on the unit by following the steps shown here. You can also try cleaning the encoder film of the printer by following the steps shown here.

Should you continue to experience difficulty, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.

topic Re: After changing my printer ink cartridge (PIXMA MX492), some of the letters aren't printing out r in Desktop Inkjet Printers

After changing my printer ink cartridge (PIXMA MX492), some of the letters aren't printing out right

Re: After changing my printer ink cartridge (PIXMA MX492), some of the letters aren't printing out r