topic Re: Canon Image Garden 3.2.0 Im upgrading to a new computer. Can I transfer my works? in Desktop Inkjet Printers

Canon Image Garden 3.2.0 Im upgrading to a new computer. Can I transfer my works?

huskerford05 — Fri, 13 Jan 2017 01:10:25 GMT

I'm using Canon Image Garden 3.2.0 Im upgrading to a new computer. Can I transfer my works to a new computer? I'd really like to save the works I've started.

Thanks

Re: Canon Image Garden 3.2.0 Im upgrading to a new computer. Can I transfer my works?

Jason — Fri, 13 Jan 2017 01:22:50 GMT

Hi, huskerford05!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know the printer model you have and which operating system (Windows Vista/7/8 or Mac OS 10.X) you are using.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Canon Image Garden 3.2.0 Im upgrading to a new computer. Can I transfer my works?

huskerford05 — Fri, 13 Jan 2017 01:41:46 GMT

I'm on Windows 8. My new computer is Windows 10.

Re: Canon Image Garden 3.2.0 Im upgrading to a new computer. Can I transfer my works?

Patrick — Mon, 16 Jan 2017 12:13:55 GMT

Hi huskerford05,

Unfortunately, items in Image Garden on one computer cannot be tranferred to a different computer.