Pixma 922

Judge104 — Sun, 08 Jan 2017 03:08:32 GMT

The color on my printer (pale maroon, regular white office paper) is not even close to on my computer (bright purple). All ink cartridges are OK. Is there a fix?

Re: Pixma 922

Patrick — Sun, 08 Jan 2017 11:49:03 GMT

Hi Judge104,

First, please make sure that the installed ink tanks are correct and full of ink. The correct order is:

CLI-251M magenta
CLI-251BK black
CLI-251Y yellow
PGI-250BK black
CLI-251C cyan

Next, please print the nozzle check pattern to determine whether the ink is ejecting properly from the print head. To do this, please follow these steps:

1. Make sure that your PIXMA MX922 is turned on.

2. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

3. Open the Paper Output Tray and then open the Output Tray Extension.

4. To print the nozzle check pattern:

4-1. Press the MENU button on your PIXMA MX922.

4-2. Press the Setup button.

4-3. Select Maintenance, then press the OK button. The Maintenance screen is displayed.

4-4. Select Print nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed.

4-5. Select Yes and then press the OK button.

The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately. Please compare your printout to the example that has been attached to the bottom of this post.

If they differ, perform a few cleanings. Please perform the following steps to perform a Cleaning:

1. Press the MENU button on your PIXMA MX922.

2. Press the Setup button.

3. Select Maintenance then press the OK button.

4. Select Cleaning and press OK.

5. Press OK to select Yes.

The cleaning will be performed. After 2 or 3 cleanings, print another test page.

Does the test page print correctly? If not, please contact our support group using the following link:

http://Canon.us/ContactLI

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Pixma 922

Re: Pixma 922