topic Re: Cannon MX459 in Desktop Inkjet Printers

Cannon MX459

msshaunda — Thu, 05 Jan 2017 03:19:39 GMT

I cannot scan. I keep getting code 9, 230, 0..

What do I need to download in order to restore my scan capabilities?

Re: Cannon MX459

Jason — Thu, 05 Jan 2017 03:28:24 GMT

Hi, msshaunda!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Re: Cannon MX459

msshaunda — Sat, 21 Jan 2017 00:21:22 GMT

I have Mac OS 10.x and I am using USB.

It is a wireless printer but I could not get it to print over my wireless network

Re: Cannon MX459

SamanthaW — Sat, 21 Jan 2017 00:31:50 GMT

Hi Again!

Thank you for that information! We'd recommend verifying the most recent scanner driver has been installed on your computer. You can download it here for your operating system.

If you are still having trouble after doing that, our US-based technical support team is standing by, ready to help 24/7 via email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).