topic Re: New laptop + old printer = there is no desktop icon???? in Desktop Inkjet Printers

New laptop + old printer = there is no desktop icon????

dmwaslg80 — Tue, 03 Jan 2017 14:29:44 GMT

Hi all,

Any help would be very appreciated as I am beyond confused.

I've got myself a new(er) lapttop and I am trying to connect my printer (Canon Pixma MX430). I didn't have the disc it came with so I followed the set up instructions from Canon's website. All went well except the Canon menu icon is not on my desktop and I don't know how to get it there. As you can tell I am not tech savy but I have tried to Google this issue and can't seem to find an answer. I've set it up correctly as I can print (if I go from the Menu, File, Print way) but I want the icon on my desktop as I don't know any other way to use the scanner.

TIA

Danielle

Re: New laptop + old printer = there is no desktop icon????

HalLeonard — Tue, 03 Jan 2017 16:05:06 GMT

OK try this.

You didn't say, but I'm assuming you got a new Windows 10 laptop. If you have a different operating system, you may still be able to figure out how to do this from the following.

Click the Windows Start Menu button, on the lower left corner of your laptop screen. The Start Menu opens. If you see "Devices and Printers" over on the right, click that. (If you don't see it, type "Devices and Printers" in the Search window at the bottom of the Start Menu, and click "Devices and Printers" when it appears on the top.)

You should see an icon for your printer there on the "Devices and Printers" screen. Right-click the icon showing the Canon Pixma MX430. ("Right-clicking" means use the right mouse button or right touchpad button to click the printer icon. if you can; using the main left button won't work to do this.) A menu pops open; click "Create shortcut" in that menu. It will say it can't create a shortcut here and ask if you want it placed on the desktop. You click, of course, Yes.

Did that get you what you want?

You can also use this approach to create clickable desktop icons of any programs like Word listed under Programs in your Start menu. You find the name of the program, right-click it, and choose Create shortcut, sending it to the desktop. But you probably can't do that with the printer; you probably have to go to Devices and Printers to do it.

Re: New laptop + old printer = there is no desktop icon????

dmwaslg80 — Tue, 03 Jan 2017 17:02:19 GMT

Thank you so much HalLeonard but I am using Windows Vista. I tried the below and there is no "Devices and Printers" option and when I type it in the search box no results are found. I tried via the "Programs" way and again I couldn't see that as an option.

Re: New laptop + old printer = there is no desktop icon????

HalLeonard — Tue, 03 Jan 2017 18:35:59 GMT

No, Danielle, you won't find those printer icons in Programs. There is a way to do this somewhere in Vista. But I don't have a Vista PC to test this with, so all I can do is try and point you in the right direction after searching on the web to get a general idea of where it might be. I think the place you need to find is the Printers area of Control Panel. I found this webpage:

http://www.computerhope.com/issues/control-panel.htm

So again you're going to click that Windows Start button in the lower left of your screen only this time you're looking for Control Panel on the right. Then Printers. You might find Printers in a Hardware and Sound group, or it may be listed separately. Open Printers when you find it and see if you see an icon for your printer. If you find one, same deal, right-click the icon and look for Create Shortcut that you will agree should go on the desktop.

Re: New laptop + old printer = there is no desktop icon????

dmwaslg80 — Tue, 03 Jan 2017 18:45:51 GMT

Thanks again HalLeonard but that hasn't worked either. It does create a shortcut but when I click on that it's a shortcut to the printer queue (as in the one that lists all the documents your waiting to print. On my last laptop there was an icon for Canon that let you select the different functions (print, scan, copy, or fax) and that's the icon I can't get??????

Re: New laptop + old printer = there is no desktop icon????

HalLeonard — Tue, 03 Jan 2017 19:09:20 GMT

Let's try a different tack.
1. Go back to the Programs area of Start. I know the printer icon doesn't appear there, but is there any software listed there for your printer, under Canon [something]. There may be several Canon programs there. Try clicking each one and see if it opens the window you're looking for. If so, you may be able to right-click the program in the Start menu and create a desktop shortcut for it like you had on the old PC.

2. If not, maybe reinstalling the Canon software for your printer will create a desktop icon or at least create the program in the Start menu that you need to create a desktop icon. Your printer may be correctly installed in Vista, but there may have been other optional software that didn't get installed, and one of those programs may be what you need. I can help you find that software online, if you don't have an installation CD to do it, but we need the exact model number. Can you check your model number carefully. I think there may be a digit off there. There are similar model numbers, but I'm not seeing that Canon made an MX430 in the US. Or are you in a different country?

Re: New laptop + old printer = there is no desktop icon????

dmwaslg80 — Tue, 03 Jan 2017 21:55:37 GMT

You've been so helpful HalLeonard thank you. Your right, I mistyped, it's MX435 and I am in the UK; just noticed this was a US forum.

I don't have the cd so I redownloaded the software from the Canon UK site and still no icon on the desktop. I can print without the icon but what I really need it for is the scanning facility and I don't know how to do that any other way aside from the icon.

Re: New laptop + old printer = there is no desktop icon????

HalLeonard — Tue, 03 Jan 2017 23:02:35 GMT

Thank you, Danielle. If we both keep trying, I do think we're going to find a way to get your scan icon on the Vista desktop as it was on your old PC. I just don't know what that way is yet. I'll work on this some more tomorrow.

Re: New laptop + old printer = there is no desktop icon????

dmwaslg80 — Wed, 04 Jan 2017 07:38:59 GMT

I tried last night to see if there was a way to scan from the actual machine but couldn't figure out a way. This is the screenshot of what the icon should look like. The keyboard (bottom icon) or whatever it is expands when you hover over it to show the functions; although I think mine looked slightly different. All the other shortcuts just show the printing queue. I am completely baffled.

Thanks again HalLeonard.

Re: New laptop + old printer = there is no desktop icon????

HalLeonard — Wed, 04 Jan 2017 16:01:22 GMT

Danielle, does that L-shaped bar actually appear on your laptop's screen? Canon calls that program Quick Menu. I'm not clear from your last post whether you have Quick Menu but it won't open scanning software, or you don't have Quick Menu at all and want it. Let me know and I'll advise you how to proceed.

Also think back how you got the printer going on your new laptop. Since you don't have a disk, did you download and install software from Canon? Or did Windows load the driver for the printer without you getting anything from Canon directly? It's possible you got the wrong program, but I can help you find the right one.

Re: New laptop + old printer = there is no desktop icon????

dmwaslg80 — Wed, 04 Jan 2017 16:32:52 GMT

Hi HalLeonard, no the Quick Menu isn't on my desktop and that's what I want. I downloaded the MX435 software from Canon's website. I plugged the printer into the USB and pop ups happened so I went through them. At one point the pop ups said to insert the disc but if I didn't have it then to click on the link, which took me to Canon's website. I redownloaded it again, for MX435, just in case I did it wrong the first time.

Re: New laptop + old printer = there is no desktop icon????

HalLeonard — Wed, 04 Jan 2017 17:40:59 GMT

Also I believe that MP Navigator EX may be the Canon scanning software you're used to and looking for.

If you go here

http://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mx_series/pixma_mx435.aspx?type=manuals&language=

you can download the manual for your MX435. Run that program, and it will install a Canon MX430 Series On-Screen manual in your Start menu under Canon...

Open that manual and click the "+" sign next to Scanning, and see if MP Navigator EX is what you're trying to get going.

/just saw your latest post. We'll get Quick Menu back too.

Re: New laptop + old printer = there is no desktop icon????

dmwaslg80 — Wed, 04 Jan 2017 19:00:29 GMT

I got the scanner to work, finally. I am so happy right now. Thank you HalLeonard so very much. Woooohoooo!

Re: New laptop + old printer = there is no desktop icon????

HalLeonard — Wed, 04 Jan 2017 20:57:22 GMT

Great! I'm so glad to hear it! Thanks for letting me know.

Do you have the icon on the desktop that you want? Can you start a scan from the desktop without digging around in the Start area?

On your old laptop, you may have been using MP Navigator EX to get the scanner going, but Canon has since replaced that program with a new one they call My Image Garden. Or maybe MIG's the program you had before anyway.

If you're happy using My Image Garden to start a scan, if it does what you want the way you want, then I'm happy.

If on the other hand you prefer the old way of scanning, you may be able to get that back. I don't think MP Navigator EX is included in downloads anymore, but there may be a way. Let me know if you want to try.

You can mark the question Solved if you consider it solved.

Re: New laptop + old printer = there is no desktop icon????

dmwaslg80 — Thu, 05 Jan 2017 12:50:38 GMT

No, it's a different icon but I can scan straight from there so that'll do. I came across My Image Garden when I was looking this stuff up so I'll have a read when I have a bit more time to see if that's any good for me. Basically I have thousands of photos that I need to scan as we are emigrating and can't bring hundreds of photo albums with us.

Thanks again for all your help, I couldn't have sorted this without you! I will mark as solved now.

Re: New laptop + old printer = there is no desktop icon????

ajeet4u1989 — Fri, 23 Mar 2018 16:16:11 GMT

HI Dmwaslg, The icon should be there, you could not find it. Click your arrow menu located at bottom right on taskbar you will able to see it. If your taskbar is hidden you have to make visible taskbar and find the printer icon. Second method is by using contorl panel. Find control panel in windows, printer icon will be there.