topic Re: MG5220 will not print on disks in Desktop Inkjet Printers

MG5220 will not print on disks

nikki630 — Sat, 31 Dec 2016 17:38:25 GMT

I own a Pixma MG5220. I bought a disk tray in order to print on disks. When I try to print a disk I get the following meassage

A printer supporting the selected paper size is not installed.

I have printer compatiable disks

I have a disk tray for my printer

There is a place on my printer to put the disk tray in.

Running Windows 10 64 bit
I have downloaded the most recent drivers 7/22/15

I have uninstalled the drivers and reinstalled them
There are no firmware upgrades for my printer

I seem to be finding information that this function is not availble in the US for my printer. Can anyone confirm this ? Is there a workaround -- this seems like a silly decision on Cannon's part if true.

Any information would be appreciated.

Thanks
Nicole

Re: MG5220 will not print on disks

Patrick — Mon, 02 Jan 2017 16:35:26 GMT

Hi nikki630,

Printing on CD/DVDs is not supported with the PIXMA MG5220.

Re: MG5220 will not print on disks

nikki630 — Tue, 03 Jan 2017 04:28:55 GMT

This is apparently true in the US. It is clearly not true elsewhere.

Re: MG5220 will not print on disks

livetv — Thu, 25 Apr 2019 05:26:52 GMT

My MG5220 seems to think it can print onto disks. It does not have the problem you are describing though. Image Garden *can* select the MG5220 but when I print, the tray goes in for a while then ejects.