topic Re: My MX870 has an error message in Desktop Inkjet Printers

My MX870 has an error message

playtownexpress — Fri, 16 Dec 2016 17:03:29 GMT

My MX870 has an error message that says: Printer error has occurred. Turn off power then back on again. If problem persists see the manual.

I have tried powering off several times. I have even unplugged it overnight and then powered back on and the message persists. I do not have the manual and I am wondering how do I resolve this. Any information would be greatly appreciated. Thank you.

Tracy

Re: My MX870 has an error message

jrhoffman75 — Sun, 18 Dec 2016 13:19:05 GMT

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx870

Re: My MX870 has an error message

Patrick — Sun, 18 Dec 2016 15:10:01 GMT

Hi playtownexpress,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: My MX870 has an error message

lboulton — Sat, 08 Aug 2020 21:24:05 GMT

The phone techs are out until Monday. This is Saturday. Still trying to get help. The screen says call unplug then restart if not working call support.