Pixma MG6350 scanner not working - reinstall drivers?

Athene — Tue, 05 Apr 2016 22:10:00 GMT

Hi all,

am running a Mac El Capitan 10.11.4. Printer: Pixma MG6350.

The printer was not working because it was listed as offline. I updated the printer software with the driver from Canon's website. Driver version: 13.7.1.0. Then I added the printer.

Well - the machine is printing now, but it is no longer scanning. I have turned off the printer, rebooted my Mac - nothing works. ImageCapture does not display the scanner. I can't access the scanner at all. All I get is the option to print when I go to System Preferences and click on Printers & Scanners. Machine is being used in wireless mode - no USB cable (I don't have one).

I am wondering whether I should completely remove the printer/drivers and reinstall. How do I do this?

Re: Pixma MG6350 scanner not working - reinstall drivers?

Laura_M — Sat, 29 Apr 2017 20:25:02 GMT

Maybe the driver for [Mod note: Promotion of 3rd party sites is against Forum Guidelines and can lead to banning] is still not correct, could you try again !

Thanks

topic Re: Pixma MG6350 scanner not working - reinstall drivers? in Desktop Inkjet Printers

Pixma MG6350 scanner not working - reinstall drivers?

Re: Pixma MG6350 scanner not working - reinstall drivers?