topic Re: mx 922 hangs when trying to print on a CD in Desktop Inkjet Printers

mx 922 hangs when trying to print on a CD

pitzerdc — Sun, 11 Dec 2016 15:02:41 GMT

I've tried repeated to print on a CD with a new mx922. I've followed instructions however each time I hit the print button on the computer, the process just hangs. Nothing is sent to the print Q. I've watched the videos by Canon, however, I can't get past the hang

Re: mx 922 hangs when trying to print on a CD

Patrick — Tue, 13 Dec 2016 17:12:45 GMT

Hi pitzerdc,

It is recommended that you contact live technical support. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

A Technical Support Representative will be able to resolve this issue faster.

Re: mx 922 hangs when trying to print on a CD

pitzerdc — Tue, 13 Dec 2016 19:45:47 GMT

Thank you for your response. I've solved my problem. The version of photo garden that was on the installation disc must have been corrupted. I decided to download the software from Canon's site and after doing that the operation worked flawlessly. I appreciate your interest and suggestion. That would have been my next X.

Sincerely,

Bud