Cannon mg 5420 printer 1312 error code

pharmBob — Fri, 09 Dec 2016 23:06:46 GMT

I have a cannon mg5420 printer giving me a 1312 error code. I am certain all paper has been removed but still getting error code. Help.

Re: Cannon mg 5420 printer 1312 error code

Patrick — Sun, 11 Dec 2016 19:12:03 GMT

Hi pharmBob,

You are correct, the 1312 error is a paper jam error. Remove the jammed paper, reload paper properly in the machine, then press the OK button on the machine.

Please follow the steps outlined in this Knowledgebase article:

https://support.usa.canon.com/kb/index?page=content&id=ART137155

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

topic Re: Cannon mg 5420 printer 1312 error code in Desktop Inkjet Printers

Cannon mg 5420 printer 1312 error code

Re: Cannon mg 5420 printer 1312 error code