topic Re: my pixma mg5520 won't print. I performed maintenance cleaning and deep cleaning twice. in Desktop Inkjet Printers

my pixma mg5520 won't print. I performed maintenance cleaning and deep cleaning twice.

jbaustin — Mon, 05 Dec 2016 21:05:22 GMT

My Pixma printer won't print. it has new ink and I performed maintenance cleaning and deep cleaning twice. It acts like it is printing but nothing appears on the page. The print nozzle check pattern prints black, ywllow and cyan faintly. (black and yellow are brand new cartridges.)

Re: my pixma mg5520 won't print. I performed maintenance cleaning and deep cleaning twice.

Patrick — Wed, 07 Dec 2016 14:04:57 GMT

Hi jbautsin,

Performing printhead cleanings should resolve the issue you are experiencing.

Because they did not, it is recommended that you contact live technical support. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

A Technical Support Representative will be able to resolve this issue faster.