https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Re-how-to-prevent-my-printer-from-shadowing-the-character/m-p/193919#M45474 <P>Hi JohnRxB,</P><P>&nbsp;</P><P>It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.<BR /><BR />Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.</P> Tue, 06 Dec 2016 11:25:58 GMT Patrick 2016-12-06T11:25:58Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Re-how-to-prevent-my-printer-from-shadowing-the-character/m-p/193733#M45473 windows 10<BR />dell laptop<BR />Canon Pixma mg5420<BR />Support Code 5100<BR />Says to stop printing.<BR />and i can't clear the code.<BR />the Printer is not printing anything<BR /> Sun, 04 Dec 2016 03:08:37 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Re-how-to-prevent-my-printer-from-shadowing-the-character/m-p/193733#M45473 JohnRxB 2016-12-04T03:08:37Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Re-how-to-prevent-my-printer-from-shadowing-the-character/m-p/193919#M45474 <P>Hi JohnRxB,</P><P>&nbsp;</P><P>It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.<BR /><BR />Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.</P> Tue, 06 Dec 2016 11:25:58 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/Re-how-to-prevent-my-printer-from-shadowing-the-character/m-p/193919#M45474 Patrick 2016-12-06T11:25:58Z