Part fell off of paper roller

vinson_andrews — Thu, 01 Dec 2016 18:58:26 GMT

Canon MX472: in fixing paper jam, a part fell off the paper roller. It is about 4 in. long & vaguely resembles a comb. Has hole and half-hole for pins. I think I can put it back on but need help in removing rear paper feed door for access.

Re: Part fell off of paper roller

Ramona — Fri, 03 Feb 2017 00:51:31 GMT

Hi vinson_andrews,

All accessible areas of the printer can be accessed by following the steps shown here; however, we recommend having the unit serviced if a part has broken off or fallen out of the printer. We ask that you please contact a Canon technical support representative here to obtain your servicing options. A representative will be happy to assist you free of charge.

topic Re: Part fell off of paper roller in Desktop Inkjet Printers

Part fell off of paper roller

Re: Part fell off of paper roller