topic Re: Printer skips words while printing. in Desktop Inkjet Printers

Printer skips words while printing.

raomangala — Thu, 03 Nov 2016 03:41:36 GMT

Printer skips words while printing. I printed the same document multiple times, and it skips the same words every time. I am using Windows 10 OS, and printing off of Google Docs. It has been working before, and this is a new issue. I tried the 'Cleaning' option a couple of times, then the 'Deep Cleaning', both followed by 'Nozzle Check'. The printed pattern appears correct, but it still skips words.

Re: Printer skips words while printing.

Danny — Thu, 03 Nov 2016 12:25:47 GMT

Hi, raomangala!

So that the Community can help you better, we will need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.

Thanks and have a great day!

Re: Printer skips words while printing.

raomangala — Thu, 03 Nov 2016 13:56:54 GMT

Hi,
Sorry, I thought I had included that info in my post. I am using Canon MG3220 printer

Re: Printer skips words while printing.

Michael — Fri, 04 Nov 2016 20:16:02 GMT

Hello.

Does this issue occur when printing from other programs besides Google Docs?

Also, does this occur with copies that are made directly from the printer itself? Try both a black and color copy to test.

If faster assistance is needed, find more help at Contact Us.

Re: Printer skips words while printing.

raomangala — Fri, 11 Nov 2016 03:37:35 GMT

The problem seems to occur only when I print from Google docs. I tried copying the whole doc into an MS Word document, and printing from there. That worked.

Re: Printer skips words while printing.

Ramona — Fri, 11 Nov 2016 14:08:56 GMT

Hi raomangala,

Since the issue only occurs when printing Google Docs, please try these recommendations to see if they will resolve the issue:

1. Clear the Google Chrome cache and cookies, selecting the "the beginning of time" option.

2. Try printing your document using the incognito mode of the browser.

3. If incognito mode does not work, there may be another extension installed in Chrome causing the issue. Disable all extensions by doing a browser reset.

If you still experience difficulty, we ask that you please contact a Canon technical support representative for further assistance by entering your product name and selecting a support method here. A representative will be happy to assist you free of charge.