topic Re: Canon MG 6820 not printing correctly in Desktop Inkjet Printers

Canon MG 6820 not printing correctly

CSmith1 — Wed, 02 Nov 2016 18:31:57 GMT

My printer has recently stopped printing the page in full. It eliminates some lines of type but I can go back and reprint and then it all shows up. Help needed please

Re: Canon MG 6820 not printing correctly

Crista — Wed, 02 Nov 2016 18:40:42 GMT

Hi CSmith1!

Thanks for posting in the Canon Forums!

To have a better understanding of your issue, please let everyone know what operating system (WIndows 7/8/10 or Mac OS 10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

Re: Canon MG 6820 not printing correctly

CSmith1 — Wed, 02 Nov 2016 18:46:17 GMT

I have a PC with Windows 10 and everything is up to date. Thanks Christa. As I said, if I reprint the page, a 2nd time, it works perfectly.It's about a year old, I think.

Re: Canon MG 6820 not printing correctly

CSmith1 — Wed, 02 Nov 2016 18:54:51 GMT

Thansk for your patience with me. I want to clarify that the printer works perfectly everywhere- except on one of my web pages. It always did perfectly there too, until the last 2 weeks.

Re: Canon MG 6820 not printing correctly

Michael — Fri, 04 Nov 2016 20:11:53 GMT

Hello.

Since the unit works correctly everywhere else but that one particular web page, try using a different web browser to see if this will help.

Also, check to see if there is a "print" option inside the page itself. This should properly format the page for printing.

This didn't answer your question or issue? Find more help at Contact Us.